Emergency Roadside Service Guide - Complete Breakdown Response Plan

Stay calm and safe with this comprehensive guide to handling vehicle emergencies. Download the MobileGreaser app for instant access to emergency mobile mechanic services.

Immediate Safety Steps

If Your Vehicle Breaks Down While Driving

1. Signal and Move to Safety

   • Turn on hazard lights immediately
   • Gently brake and signal
   • Pull as far right as possible
   • Aim for level ground
   • Use emergency shoulder if available

2. Mark Your Location

   • Set up reflective triangles
   • Place flares if safe
   • Keep hazard lights on
   • Raise hood to signal distress
   • Stay visible to other drivers

3. Assess the Situation

   • Stay in vehicle if unsafe area
   • Exit on passenger side if necessary
   • Keep emergency kit accessible
   • Check surroundings
   • Note your exact location

Common Emergencies and Solutions

1. Flat Tire

Immediate Actions:

• Pull over safely
• Park on level ground
• Engage parking brake
• Turn on hazard lights
• Set up reflectors

Safety Considerations:

• Never change tire on soft shoulder
• Avoid busy highways
• Stay visible to traffic
• Use proper jack points
• Follow owner’s manual

2. Dead Battery

Steps to Jump Start:

1. Position helper vehicle correctly
2. Identify battery terminals
3. Connect cables in proper order:
   • Red to dead positive
   • Red to good positive
   • Black to good negative
   • Black to unpainted metal
4. Start good vehicle
5. Wait 2-3 minutes
6. Try starting dead vehicle

Warning Signs of Battery Failure:

• Slow engine crank
• Dim headlights
• Battery warning light
• Electrical issues
• Clicking sound when starting

3. Engine Overheating

Immediate Response:

1. Turn off AC
2. Turn on heater (draws heat from engine)
3. Pull over safely
4. Turn off engine
5. Wait 30 minutes before checking coolant

Never:

• Remove radiator cap when hot
• Pour cold water in hot radiator
• Continue driving if temperature rises
• Ignore steam from hood
• Leave vehicle running

4. Brake Failure

Emergency Actions:

1. Pump brakes rapidly
2. Shift to lower gear
3. Use emergency brake gradually
4. Look for safe exit path
5. Use terrain to slow down

Prevention:

• Regular brake inspections
• Address squealing immediately
• Check fluid levels
• Replace worn pads
• Test brake response

Essential Emergency Kit

Basic Safety Items

• Reflective triangles
• Flashlights with extra batteries
• High-visibility vest
• Basic first aid kit
• Emergency contact list

Basic Tools

• Jumper cables
• Basic tool set
• Tire pressure gauge
• WD-40
• Duct tape

Seasonal Items

• Ice scraper
• Small shovel
• Sand or cat litter
• Warm blanket
• Rain poncho

Emergency Supplies

• Water bottles
• Non-perishable snacks
• Phone charger
• Small fire extinguisher
• Basic first aid supplies

When to Call for Professional Help

Situations Requiring Professional Assistance

1. Mechanical Issues

   • Engine won’t start
   • Transmission problems
   • Brake failure
   • Steering issues
   • Major fluid leaks

2. Safety Concerns

   • Dangerous location
   • Bad weather
   • Night conditions
   • Unfamiliar area
   • Physical limitations

3. Complex Problems

   • Multiple issues
   • Electrical problems
   • Computer system errors
   • Unknown causes
   • Smoke or fire

Using MobileGreaser for Emergency Service

Quick Response Steps

1. Download MobileGreaser App

   • Available on iOS and Android
   • Free to download
   • Easy registration
   • Location services enabled
   • 24/7 availability

2. Request Emergency Service

   • Open app
   • Select “Emergency Service”
   • Share location
   • Describe problem
   • Confirm request

3. Track Your Service

   • Real-time mechanic location
   • Estimated arrival time
   • Direct communication
   • Service updates
   • Payment processing

What to Tell the Mechanic

• Vehicle make/model
• Exact location
• Specific symptoms
• Safety concerns
• Recent problems

Preventive Measures

Regular Maintenance

1. Monthly Checks

   • Tire pressure
   • Fluid levels
   • Battery condition
   • Lights operation
   • Brake response

2. Seasonal Inspections

   • Battery testing
   • Brake system
   • Cooling system
   • Tire condition
   • Emergency kit updates

Warning Signs to Watch

• Unusual noises
• Warning lights
• Fluid leaks
• Vibrations
• Performance changes

Emergency Contact Information

Important Numbers

• Local Police: 911
• Highway Patrol
• Insurance company
• Roadside assistance
• MobileGreaser support

Vehicle Information to Keep Handy

• Insurance details
• Registration
• VIN number
• Service history
• Warranty information

Safety Tips for Different Conditions

Night Emergencies

• Use all available lights
• Stay in well-lit areas
• Keep doors locked
• Stay visible
• Be extra cautious

Bad Weather

1. Rain

   • Reduce speed
   • Increase following distance
   • Use wipers
   • Check tire tread
   • Avoid standing water

2. Snow/Ice

   • Stay with vehicle
   • Run engine intermittently
   • Clear exhaust pipe
   • Use flashers
   • Conserve battery

High Traffic Areas

• Move completely off road
• Use all warning devices
• Stay in vehicle if possible
• Call for help
• Be patient

Conclusion

Being prepared for emergencies is crucial for every driver. Keep this guide handy and download the MobileGreaser app for immediate access to professional help when you need it most.

Remember:

• Safety first
• Stay calm
• Call for help when needed
• Keep emergency kit updated
• Maintain your vehicle regularly

---

Download MobileGreaser now for 24/7 emergency mobile mechanic service. Available on iOS and Android.

Additional Resources

• Vehicle Maintenance Guide
• MobileGreaser Service Areas